LEGAL

Privacy Policy

Last updated: January 15, 2026

This policy explains what we collect, how we use it, and the choices you have — in plain language. We never sell your data.

1. Information We Collect

We collect information you provide directly, including your name, email address, company name, and payment information when you create an account or subscribe to our services.

We also automatically collect usage data such as IP addresses, browser type, device information, and interaction patterns to improve our services and ensure security.

2. How We Use Your Information

  • To provide, maintain, and improve our platform
  • To process transactions and send related notices
  • To send you technical notices, security alerts, and support messages
  • To respond to your comments, questions, and support requests
  • To detect, investigate, and prevent fraudulent or unauthorized activity

3. Data Sharing

We do not sell your personal information. We share data only with service providers who assist in operating our platform (hosting, payment processing, analytics) and when required by law. All service providers are contractually bound to protect your data.

4. Data Retention & Security

We retain your data for as long as your account is active or as needed to provide services. All data is encrypted at rest and in transit using industry-standard AES-256 encryption. We maintain SOC 2 Type II compliance and conduct regular security audits.

5. Your Rights

Depending on your jurisdiction, you have the right to:

  • Access and receive a copy of your personal data
  • Request correction or deletion of your data
  • Object to or restrict data processing
  • Data portability (export your data in a standard format)
  • Withdraw consent at any time

6. Cookies

We use essential cookies for authentication and session management. We use analytics cookies (which can be opted out of) to understand usage patterns. We do not use advertising or tracking cookies.

7. Contact Us

For privacy-related questions or to exercise your rights, contact us at support@mybuildtracks.com. We respond to all requests within 30 days.